Privacy Policy

LeadNova ("we", "us") is operated by an independent founder based in Dubai, United Arab Emirates. This Privacy Policy explains how we collect, use, and protect your information when you use leadnova.app and our services. 1. Information we collect - Account information you provide (email, name, billing details) - Conversation data routed through our platform from connected channels (WhatsApp, Instagram, Messenger, Telegram, web chat, email) - Usage telemetry (anonymous error logs, aggregated analytics) 2. How we use it - To deliver and improve the service you signed up for - To communicate with you about your account - To meet legal obligations under UAE PDPL and applicable laws 3. Where we store it Service infrastructure: Vercel, Cloudflare, Upstash, Stripe, Resend, Sentry, OpenAI. Payment data is handled exclusively by Stripe (PCI-DSS Level 1). 4. Sharing We do not sell your data. We share only with the sub-processors listed above, strictly to operate the service. 5. Your rights You may request access, correction, deletion, or export of your data at any time by emailing legal@leadnova.app. We respond within 30 days. 6. Cookies See /legal/cookies. 7. Changes We will notify subscribers 30 days before material changes via email and a banner on this site. 8. Contact legal@leadnova.app 9. Governing law This policy is governed by the laws of the United Arab Emirates.